Contact Us:

At @Gov, we serve both government agencies and the public. To help us direct your inquiry to the right team, please choose the appropriate option below.

For Government Agencies & Officials

Partnership Inquiries, Platform Demos, or Technical Support
Are you with a state government agency or an approved issuing authority?
Our Solutions and Client Success teams are here to support your credentialing needs.

[email protected]

1 (888) 725-0181

Schedule a Demo or Consultation

Request for Proposal (RFP) Materials

Examples of support we provide:

Platform demonstrations for procurement or IT teams
Integration and implementation assistance
Credential delivery or audit support

For the General Public

Need Help Receiving or Accessing Your Documents?
If you’re an individual who has received a credential, document, or notification from @Gov and are having trouble accessing it, we’re here to help.

[email protected]

1 (888) 725-0181

Request for Proposal (RFP) Materials

Examples of support we provide:

Platform demonstrations for procurement or IT teams
Integration and implementation assistance
Credential delivery or audit support

Common Issues We Help With

Trouble opening or downloading your credential
• Didn’t receive your document
• Questions about the sender or delivery status

Please note: We cannot update personal records or issue documents directly. For changes or corrections, please contact the issuing agency.

Hours of Operation

Monday – Friday
9:00 AM – 6:00 PM ET

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