Contact Us

For the General Public

Need Help Receiving or Accesisng Your Documents?
If you have any questions about how our platforms work, or if something isn’t going as expected, feel free to call or email us. We’re happy to walk you through it.

   [email protected]

   (888) 725-0186

 

 

Examples of support we provide:
  • Trouble opening or downloading your credential
  • Didn’t receive your document
  • Questions about the sender or delivery status

 

Please Note: We cannot update personal records or issue documents directly. For changes or corrections, please contact the issuing agency.

For Government Agencies & Officials

Partnership Inquiries, Platform Demos, or Technical Support
Are you with a state government agency or an approved issuing authority? Our Solutions and Client Success teams are here to support your credentialing needs.

     [email protected]

     (888) 725-0181

     Request for Proposal (RFP) Materials

     Schedule a Demo or Consultation

Examples of support we provide:
  • Platform demonstrations for procurement or IT teams
  • Integration and implementation assistance
  • Credential delivery or audit support

Hours of Operation

Monday – Friday
9:00 AM – 5:00 PM ET