ApostilleXpress™ Terms & Conditions

1. Acceptance

These terms of use (“Terms of Use”) are entered into by and between you and Integrated Government Solutions, Inc., d.b.a. @Gov (“Company,” “us”, “our,” or “we”). These Terms of Use govern your access to and use of our websites and the ApostilleXpress™ platform (the “Platform”) (collectively, the “Services”), including any content, software, functionality, and services offered on or through the Services, whether as a guest or a registered user.

Please carefully review these Terms of Use before you access or use the Services and before you send, upload, or share any documents for processing by us.  If you do not want to agree to these Terms of Use or the ApostilleXpress™ Privacy Policy at https://www.gov-secure.com/privacy-policy which is incorporated herein by reference, you must not access or use the Services. These Terms of Use also contain an arbitration agreement that requires the use of arbitration on an individual basis to resolve disputes rather than jury or any other court proceedings, or class actions of any kind.

BY USING THE PLATFORM, YOU EXPLICITLY AGREE THAT YOU RECOGNIZE THE LEGITIMACY OF THE COMPANY AND THE RELEVANT COMPETENT AUTHORITIES AND OTHER STATE AND FEDERAL GOVERNMENT AGENCIES OF THE UNITED STATES OF AMERICA. ANY MISUSE OF THE PLATFORM MAY RESULT IN THE IMMEDIATE SUSPENSION OR TERMINATION OF ACCESS TO THE PLATFORM AND ITS SERVICES. COMPLIANCE WITH U.S. LAW IS REQUIRED FOR ALL USERS TO ENSURE THAT ALL TRANSACTIONS AND DOCUMENTS PROCESSED THROUGH THE PLATFORM ARE LEGALLY VALID AND RECOGNIZE

Disclaimer: The Company acts on the behalf of, and provides the Platform for use by, its users and other third parties and their employees, including state government agencies such as the relevant Secretary of State, Lt. Governor’s Office, or alternative state agencies authorized apostille authority hereby referred to as “Competent Authorities.” We take no responsibility for the services rendered by agents/authorized representatives or organizations using the Platform or uploading documents to the Platform on behalf of another individual or entity, or for the actions of any Competent Authorities, circuit courts, consulates, embassies, or other third parties in connection with such parties’ use of the Platform or processing of documents. We take no responsibility for documents that are lost, destroyed, or damaged during courier transit periods or any other courier delays.  Damage compensation is not available. Users are solely responsible for providing the correct address, email address, or other contact information for the recipient of any documents uploaded or provided through the Platform, which the Company does not and cannot review for accuracy. The Company is not responsible for the issuance or acceptance of any documents and will not issue refunds in the event a document is rejected by the receiving entity. Any refunds are made at the Competent Authority’s sole discretion.   Questions concerning issues regarding verification of a document or a Competent Authority’s determination to not verify a document should be directed to the relevant Competent Authority. While we implement and maintain safeguards, such as investing in the very latest technologies, encryption, and infrastructure to prevent unauthorized access or interception of information and documents provided through the Services as described herein and in our Privacy Policy and SOC 2 Type II report, we cannot guarantee that the use of our Services or any transmission of documents or other communications through the Platform is 100% secure. We understand that documents and information you may upload, access, download, or share while using the Services may contain information that you or the subject consider to be confidential or sensitive. However, all use of the Services is at your own risk, and we are not responsible for any interception or unauthorized access of documents or related damages suffered by a user of the Services or the subject of relevant documents, even if we have been previously advised of the possibility of such damages.

2. Changes to the Terms of Use

We reserve the right to update these Terms of Use at any time. All changes will be posted on the Company’s domain and will be effective immediately when posted and will apply to all access to and use of the Services thereafter.  Your continued use of the Services following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check the page at https://www.gov-secure.com/terms-conditions from time to time so you are aware of any changes, as they are binding on you.

3. Accessing the Services & Security

While the Company will endeavor to coordinate with the Competent Authority in all circumstances, it reserves the right to withdraw or amend services without prior notice in certain situations. Such situations may include, but are not limited to, a material breach by either the Company or the Competent Authority, or any event or condition that, in the Company’s sole discretion, necessitates the immediate suspension, modification, or termination of services in order to comply with legal obligations, protect proprietary interests, or mitigate risk. We will not be liable if for any reason all or any part of the Services are unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of or all of the Services.

Access to the Services is limited to users who are eighteen (18) years of age or older or otherwise considered adults under applicable state law, and that may legally use the Services in their jurisdiction of residence. If you are under 18 years of age or considered a “minor” under applicable law, you may only use the Services with parental consent. By using the Services, you represent and warrant that you are 18 or older or otherwise considered an adult under applicable law, that you may be legally bound by these Terms of Use, and that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services.

To access certain Services such as the Platform and to place orders, you may be asked to provide certain registration details or other information to create a user account (“User Account”). It is a condition of your use of the Platform that all information you provide in connection with your User Account is correct, current, and complete.  You agree that all information you provide in connection with your User Account is governed by our Privacy Policy and you consent to all actions we take with respect to your information consistent with our Privacy Policy. The Company cannot guarantee the authenticity of User Accounts registered with the Platform and does not take actions to verify a user is who they claim to be.  Signatures being entered into the Signature Database (as that term is defined below) are verified by Competent Authorities and not the Company.

Certain User Account types may have additional obligations, restrictions, and terms and conditions, such as those set forth in the ApostilleXpress™ End User Agreement, as applicable.

You agree to treat all usernames, passwords, or other information associated with your User Account as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your User Account is personal to you or your organization, as applicable, and agree not to provide any other person with access to the Platform or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security regarding your User Account. You should use particular care if you access your User Account from a public or shared computer so that others are not able to view or record your password or other personal information.  We have the right to suspend or disable any User Account at any time at our sole discretion for any or no reason, including if, in our opinion, its security has been compromised or if you have violated any provision of these Terms of Use. If you or any user fails to provide accurate, complete, or timely information required by the Platform, including but not limited to providing the correct contact information for receiving entities, we reserve the right to immediately suspend or terminate your or the relevant User Account and any access to the Platform or Services, and to deny any further processing of documents until such information is corrected even if order fees have already been paid.

We are SOC 2 compliant and utilize commercially reasonable and industry standard measures designed to secure information and documents from unauthorized access, use, alteration, and disclosure (such as encryption, etc.). However, we cannot guarantee that any transmission of documents or information via the internet or through our Platform is 100% secure. Thus, all use of the Services is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide in connection with the Platform or other Services.

4. How the Platform Works

We are pleased to offer the Platform subject to these Terms of Use and any additional terms and conditions included in any additional agreements between you and the Company, as applicable.

Use of the Platform requires registration of a User Account.  We provide several different portal options in the Platform for users to register an account (for example, individuals, notaries, registered agents, organizations, certifying agencies, government agencies and their employees, Competent Authorities, federal authorities, etc.). Users are solely responsible for selecting the correct account type and only registering for the appropriate account. Notifications concerning a user’s order(s), as well as the final apostille, will be delivered to the User Accounts, including the individual/s placing the order.

Account Types

Users may register as several different account types as mentioned above, namely, (1) an individual account; (2) an agent account; (3) a corporate/organizational account; and (4) a government agency account (e.g., for vital records agencies that may utilize the Platform); (5) Certifying Agents (e.g. Clerks of Court); as described below. We cannot guarantee the authenticity of User Accounts registered with the Platform or that a user has selected the appropriate type of account. Access to certain portions of the Platform may only be available to certain account types.

Competent Authority Account

A client of the Platform that processes apostilles for customers and government agencies and is authorized to issue apostilles.

Individual Account

A customer of the Platform that requires an apostille for themselves, or family members.

Agent Account

An Agent is a customer of the Platform who requests apostille services on behalf of another individual or entity. This may include legal offices, notaries, or similar representatives. An Agent can be a notary, a registered agent, or an administrator within a company that employs notaries. Administrators may invite company notaries, for example, to operate within an Agent Account to facilitate and manage apostille requests efficiently.

Organization Account

A customer of the Platform that requires an apostille on behalf of the company they represent.

A Government Agency Account

A State or Federal government agency that produces documents that may need to be apostilled for the customer.

Certifying Agent Account

A State or Federal government agency that may be part of the apostille process (e.g. Clerks of Court that verify the Notary signatures).

Agent Accounts

The Platform includes a portal for notaries and other agencies to register an account (a “Agent Account”). If you register an Agent Account, you agree that you: (1) are either a notary that has been fully commissioned by the state that you reference in within your profile or authorized to submit an apostille request on behalf of a third party; (2) if a notary, that your signature and commission details match those on file with the state; (3) that you will update your information as necessary so that your Agent Account remains accurate and up to date information, including any information that relates to being a notary; and (4) that you are in compliance with all applicable laws and regulations with regard to your notary commission. A Competent Authority will review and verify the notary status of any individual attempting to register as a commissioned Notary within the platform. The Company is not responsible for verifying any information provided by a Notary or for the Competent Authority’s determination that a notary’s status is valid.

Payments, Refunds, and Chargebacks

All payments are processed through our third-party payment provider, as detailed on the Platform. Charges may include:

• Apostille service fees;
• Applicable state or government fees (e.g., rush processing, filing, or handling fees);
• Platform service fees.

These fees are subject to change without prior notice and will be reflected on the Platform at the time of your order. In some cases, payment may be made directly to a Competent Authority by cash or check, depending on jurisdictional requirements.

Refund Policy

Refunds may be granted only under specific conditions. If you believe your order qualifies for a refund, please contact us at [insert email]. A refund may be considered in the event that a Competent Authority formally rejects a document submitted with your order.

Refunds will not be issued for:

• Incorrect, inaccurate, or incomplete information provided by the user during the order process;
• Rejection or non-acceptance of the apostilled document by the intended recipient;
• Delays caused by external agencies, mailing services, or government authorities beyond our control.

Chargebacks

If you dispute a payment through a chargeback request with your bank, credit card provider, or other payment processor after services have been rendered and a valid apostille has been issued, the following actions will be taken:

• The issued apostille will be rescinded and deemed invalid;
• Verification of the apostilled document will be suspended in our systems;
• The receiving party or parties (e.g., intended recipient, government agency, or relevant institution) will be notified that the apostille has been invalidated due to a payment dispute. We reserve the right to pursue legal or collection actions in cases of fraudulent or unjustified chargebacks.

Signature Database:

The Platform allows users with a User Account to place orders with numerous Competent Authorities in one transaction. The Company is not responsible for ensuring that a user has placed an order with each correct Competent Authority. While placing orders, users are responsible for selecting the correct state, which properly matches the notarization, or origin of official state document, or otherwise. Orders may designate a receiving entity (a “receiving entity”) to verify the authenticity of an apostille. The Company is in no way responsible for the actions of the receiving entity or any Competent Authorities in connection with any orders placed through the Platform.

The Company is not responsible for verifying signatures provided by notaries or Competent Authorities for use in connection with the Platform. Notaries and Competent Authorities are responsible for inputting and maintaining the accuracy of the official signatures added to the signature database and for the legitimacy of any signatures entered into the Platform.

e-Register

An e-Register is a way in which a receiving entity can verify the authenticity of an apostille. The Company provides an e-Register for use with the Platform. Each apostille is issued with a unique number that can be verified through the relevant Competent Authority’s domain. After a successful verification, the e-Register allows the receiving entity to download the e-Apostille and underlying document by leveraging their email and multi-factor authentication associated with the relevant user’s order. A receiving entity may only download documents using multi-factor authentication and if the receiving entity’s email matches the email on file that was provided by the user with the order. Availability of said documents is subject to the Company’s Data Retention policy.

If you believe that you have received multi-factor authentication information in error, do not attempt to access or use the Platform or documents provided in an order by another user. Users are responsible for ensuring that they provide the correct contact information (e.g., email address) of a receiving entity. Receiving entities may only use the Platform and download any relevant documents for the sole purpose of completing requested transactions, and all such uses or downloads must comply with applicable laws and regulations. The Platform and certain portions and features thereof, including the e-Register feature, is subject to intellectual property laws, including patents, which are owned or licensed by the Company.

5. License & Restrictions

License Grant

The Company grants you a non-exclusive, non-transferable, limited right to access and use and the Services, including the Platform and any content, software, functionality, and services offered thereon, subject to the terms and conditions herein. Your use of and the license granted hereunder for the Services is subject to all applicable laws, rules, and regulations and the Company’s and its licensors intellectual property rights as described herein. You are solely responsible for your and, to the extent applicable, your employees’ or contractors’ use of the Services, including any communications made through the Services and the use of any documents, information, or materials uploaded or downloaded from the Platform and subject to the terms and conditions of any additional agreements between you and the Company.

The Services are offered through a web-based platform, locally hosted in the United States (non-cloud based). We provide the Platform solely for use by users with a registered User Account and that have agreed to these Terms of Use.

Restrictions & Prohibited Uses

You may use the Services only for lawful purposes and in accordance with these Terms of Use.  For employees of any Competent Authorities or receiving entities using the Services, you agree to use the Platform and any documents uploaded, downloaded, accessed, viewed, or otherwise shared or available through the Platform, for the sole purpose of completing transactions as contemplated between you and the Company and as requested by a user, and pursuant to the terms and conditions of any additional agreements between you or your employer and the Company.

You agree not to use the Services:

• In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm other users or minors in any way.
• To send, knowingly receive, upload, download, use, or re-use any material or documents for purposes not explicitly authorized by the Company or these Terms of Use.
• To transmit, or procure the sending of, any advertising or promotional material.
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm the Company or users of the Services, or expose them to liability.

Additionally, you agree not to:

• Use the Services in any manner that could disable, overburden, damage, or impair our websites or Platform or interfere with any other party’s use thereof.
• Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform or any documents, information, or materials uploaded thereto.
• Use any device, software, or routine that interferes with the proper working of the Services, or to introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Services.

Documents You Upload

The Company is not responsible for any documents uploaded to or downloaded from the Platform (including documents uploaded/included in an order by a user or downloaded by a receiving entity). The Company does not review the contents of the underlying documents.  An apostille does not speak to the content of the underlying document(s), and the Platform provides results including either a “match” or “none match” as described herein.

Document Retention

Our current policy is to retain documents uploaded by a User Account for sixty (60) days or 48 hours after a relevant transaction is completed, as applicable, after which time such documents shall be deleted from the Platform. If multiple recipients, the document will be deleted 48 hours after the last relevant transaction is completed or after 60 days. We may update our retention policy from time to time by updating these Terms of Use. Users are responsible for backing up and downloading copies of any documents from the Platform prior to the end of our retention period. Any documents that you may upload to the Platform that are downloaded by a third party, including a Competent Authority or a receiving entity, are subject to that third party’s privacy policy and data retention policy.  Any user that downloads any document from the Platform may do so only at the direction of the Company or an uploading/requesting user solely for the purposes of completing a transaction contemplated by the uploading user.  Documents available on or through the Platform may only be downloaded subject to these Terms of Use and all applicable laws and regulations.

While documents are deleted from the Platform following our retention period as outlined above, metadata associated with your User Account, such as transaction history and order details, may be retained for audit, compliance, and operational purposes in accordance with applicable laws.

This metadata is maintained securely and is subject the terms of these Terms of Use and our Privacy Policy.

6. Sovereign Citizens

By using the Platform, you explicitly agree that you recognize the legitimacy of the Company and the relevant Competent Authorities and other state and federal government agencies of the United States of America. Any misuse of the Platform may result in the immediate suspension or termination of access to the Platform and its services. Compliance with U.S. law is required for all users to ensure that all transactions and documents processed through the Platform are legally valid and recognized.

7. Reliance on Information Posted & Third-Party Content/Websites

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to or user of the Services, or by anyone who may be informed of any of its contents.

The Services may include content provided by third parties and links to third parties’ websites or services, which are solely the responsibility of the third party providing those materials. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties. If you use links to third-party websites, you will leave our websites or the Platform, and you do so at your own risk.

8. Intellectual Property Rights

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, including, for the avoidance of doubt, any results provided to users in the Platform) are owned by the Company, its licensors, or other providers of such materials and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You must not use the Services for any purposes that are not expressly permitted. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our websites of Platform, except: (i) your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials and you may store files that are automatically cached by your Web browser for display enhancement purposes.

You must not modify the Services in any way, including deleting or altering any copyright, trademark, or other proprietary rights notices.  You may not access, download, view, or otherwise use any documents or other content or materials made available through the Services in any manner that you were not specifically authorized or instructed, or that is not expressly permitted.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Services in breach of the Terms of Use, your right to use the Services will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services or any content on the Services, including the Platform, is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Services not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws. We reserve the right to take measures to prevent any activities we believe to be a violation of these Terms of Use.

11. Patent, Copyright and Trademark Information

The Company has licensed the following products protected by patents in the United States for use in connection with the Services:

Including Provisional Application 62/140,898 filed March 31, 2015, U.S. Provisional Application 63/546,490, and/or International Application PCT/US15/49995 filed September 14, 2015.

Unless otherwise noted, the Company owns or licenses the trademarks “Integrated Government Services™,” “@Gov,™” “ApostilleXpress,™” and all logos and other trademarks used on the Services (the “Trademarks”).  Your use of the Trademarks may be subject to additional guidelines provided by the Company, and all references to the Trademarks should use the “TM” symbol.

12. Governing Law

All matters relating to the Services and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the Commonwealth of Virginia without giving effect to any choice or conflict of law provision or rule. Unless you and the Company agree otherwise, in the event that it is determined or these Terms of Use provide that a claim should not proceed through arbitration, you agree that any claim or dispute under or relating to these Terms of Use shall be resolved in a court of competent jurisdiction in the Commonwealth of Virginia.

13. Arbitration & Class Action Waiver

Please read this section carefully. Except as otherwise provided either in these Terms of Use or additional agreements which supersede these Terms of Use, you waive your rights to try any claim in court before a judge or jury and to bring or participate in any class, collective, or other representative action. Any dispute or claim arising out of or relating to these Terms of Use, your use of the Services, or your relationship with the Company or any past, present, or future subsidiaries, parents, affiliates, employees, officers, directors, agents, successors, representatives, or assigns, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory will be resolved through binding individual arbitration as set forth in these Terms of Use, and you and the Company agree to submit to mandatory binding arbitration for any such claims. To the fullest extent permitted by law, you and the Company agree that no class or collective actions can be asserted in arbitration or otherwise. All claims, whether in arbitration or otherwise, must be brought solely in your or the Company’s individual capacity, and not as a plaintiff or class member in any purported class or collective proceeding. Nothing in this Section restricts your legal rights under applicable law.

14. Indemnification

You agree to indemnify, defend, and hold the Company and our affiliates harmless from all liabilities, claims, and expenses, including attorneys’ fees and costs, that arise from your use or misuse of the Services, including any violations of these Terms of Use.

15. Disclaimer of Warranties

WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE SERVICES OR THE RELIABILITY OF ANY INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE SERVICES OR OF ANY DOCUMENTS UPLOADED, DOWNLOADED, ACCESSED, VIEWED, PROCESSED, OR OTHERWISE USED IN CONNECTION WITH THE PLATFORM.  THE INFORMATION DISPLAYED ON THE E-REGISTER REFLECTS (1) DATA SUBMITTED TO THE COMPETENT AUTHORITY BY THE CUSTOMER, AND (2) ANY AMENDMENTS OR UPDATES THAT MAY HAVE BEEN MADE BY THE COMPETENT AUTHORITY TO ENSURE COMPLIANCE WITH APPLICABLE REQUIREMENTS. ACCORDINGLY, WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF THE INFORMATION PRESENTED ON THE E-REGISTER. THE ACCURACY OF THE DATA IS CONTINGENT UPON USER-PROVIDED INPUT AND IS ULTIMATELY DETERMINED AND TRANSMITTED TO THE PLATFORM BY THIRD PARTIES, INCLUDING BUT NOT LIMITED TO THE COMPETENT AUTHORITY. NOR DO WE WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF THE SIGNATURE DATABASE, WHICH IS MAINTAINED AND DEPENDENT ON USER INPUT OF INFORMATION ORIGINATING FROM THIRD PARTIES, INCLUDING BUT NOT LIMITED TO THE COMPETENT AUTHORITY.

AS A PLATFORM AND SOLUTIONS-BASED PROVIDER, WE ENDEAVOR TO OFFER OUR CUSTOMERS AND CLIENTS OPTIMAL SOLUTIONS THAT MEET OR EXCEED PREVAILING MARKET STANDARDS. WE TAKE PRIDE IN OUR COMMITMENT TO DELIVERING HIGH-QUALITY SERVICES AND POSITIONING OURSELVES AS A LEADING PROVIDER WITHIN THE INDUSTRY.  HOWEVER, BY USING OUR SERVICES YOU ACKNOWLEDGE THAT IT SHALL BE AT YOUR SOLE RISK. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT: (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE SERVICES WILL BE ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE EFFECTIVE, ACCURATE, OR RELIABLE; OR, (D) THE QUALITY OF THE SERVICES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS, OR DEFECTS.

THE SERVICES ARE PROVIDED “AS IS” WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF ACCURACY, MERCHANT-ABILITY, NON-INFRINGEMENT, OR FITNESS OR SUITABILITY FOR ANY PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

16. International Users

The Services are controlled, operated and administered by the Company from the United States. The Company is based in the United States, as are our servers that host the Platform. We make no representation that the Services are appropriate or available for use at other locations outside of the United States and access to them from territories where their contents are illegal is prohibited. You may not use the Services or export any documents or other materials using the Platform in violation of U.S. export laws and regulations. If you access the Services from a location outside of the United States, you are responsible for compliance with all local laws.

17. Limitation of Damages

IN NO EVENT SHALL WE, OR ANY OR OUR AFFILIATES, BE LIABLE TO YOU OR ANY OTHER ENTITY FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOSS OF USE, LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, INFORMATION OR PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM), THAT ARE RELATED TO THE USE OF, OR THE INABILITY TO USE, THE CONTENT, MATERIALS, AND FUNCTIONS OF THE SERVICES OR ANY LINKED WEBSITE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

18. Termination of Use

You agree that we may, in our sole discretion, terminate or suspend access to all or part of the Services with or without notice and for any reason, including, without limitation, breach of these Terms of Use. Any suspected fraudulent, abusive, or illegal activity may be grounds for terminating your access and may be referred to appropriate law enforcement authorities. Upon termination or suspension, regardless of the reasons therefore, your right to use the Platform and any content, software, functionality, and services offered on or through the Platform, immediately ceases, and you acknowledge and agree that we may immediately delete all related information and files and/or bar any further access to such files or the Platform. You acknowledge and agree that the Company is not liable to you or any third party for any claims or damages arising out of any termination or suspension, or any other actions taken by us in connection therewith.

If you have questions or contacts about these Terms of Use, please contact us at [email protected].

Last updated: 2025.05.27