The ApostilleXpress platform has significantly benefited Competent Authorities by streamlining the process. In Montana, Apostille orders increased by over 35% last year, yet production time dropped by 25%. We processed more orders faster and with fewer issues—no lost mail, missing documents, or delays holding sensitive records. Customers and staff have appreciated the simplified, stress-free process. Despite initial concerns, e-Apostilles have been widely accepted, even by countries that don’t issue them. Working on this project has been rewarding, allowing us to deliver vital documents in hours or days instead of weeks or months.

By issuing digital apostilles, our office has experienced great success with no rejections thus far. Apostilles are important documents to constituents who are travelling or have affairs in another country, and one of the widespread issues with only issuing physical apostilles is that these important documents may get lost in the mail. Digital apostilles eliminate that issue. The documents are easily accessible, and allow for usage mobility at a one time cost for the customer.